Behaviour management policy

Our online courses and workshops have been developed for collaborative learning, and it is important that every course/workshop hosted is a positive and constructive learning experience for all, participants as well as facilitators. Open discussion, debate and commenting are an essential part of that learning experience.

Child safeguarding is a highly sensitive and confidential subject area, and our participants should feel that they can discuss subjects in confidence. Obviously all discussions should be done respectfully and within the course/workshop context:

  • Asking challenging questions is fine
  • Occasional disagreements are to be expected
  • Respectful debate is encouraged.

Our behaviour management policy is there for a reason: manage any persistent disruptive or negative behaviour which affects the well-being and learning experience of others.

There are times when things may go wrong. That is why we reserve the right to remove learners from the course/workshop, if they persistently:

  • Refuse to respect our terms of conduct
  • Direct personal attacks at others
  • Try to force their own agenda on others
  • Does not fully participate in the course/workshop.

If we see such behaviour displayed repeatedly, we will act:

One warning

We will email the offender/s to explain why their behaviour is detrimental to the learning experience of other participants, ask them to change their behaviour, and remind them to respect our terms of conduct.


If the offending participant/s fail to improve their behaviour, and persists to post further comments that violate our term of conduct, they will be asked to leave the course/workshop. 

No refund for course/workshop fees will be made.

No second chance.

The really, really important bit

Those that chose not to respond to our first warning will be permanently suspended from accessing the course/workshop. Bad behaviour on our courses/workshops is unacceptable. We will not tolerate it. If someone is incapable of respecting others, or refuses to act on warnings, they certainly are not suitable to be working with or for children.

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