Terms of conduct

Our online courses and workshops are specially tailored to give you the opportunity to work and interact with your fellow participants who come from around the world. We take a collaborative approach to learning, and believe that by getting to know each other, participants can learn better. After all, collaboration is essential if you are working in child safeguarding.

That is why we ask you to show respect, honesty and kindness to your fellow learning participants and facilitators, and have set out some basic rules to guide you.

These are terms

The terms of conduct listed here are designed to make your own, as well as everybody else’s participation in our courses/workshops as inspiring, and educational as possible. 

If however you chose to disregard the terms set out below, we reserve the right to remove you or any other offender from the course. No refund will be given.

That is why we are asking you, for the duration of the course/workshop you are participating in, to agree to the terms set out below. 

You will:

Be at least 18 years old

Any participant of our online courses has to be over the age of 18. We can not accept any liability for people under 18 years old registering, and they will be removed from the course upon notification. 

Help the community

If you see anybody violating the terms of conduct set out here, do report these actions to one of your facilitators.

You can also report assignments, feedback, and participant profiles to your facilitators.

Abide by the law

You must not take part, enable or encourage unlawful or potentially harmful activities. This includes threatening behaviour, encouraging suicide or self-harm, as well as breaking copyright laws.

Course language

You will be on a course/workshop with people from all over the world. That is why only the language of that course should be used, as communicating with lots of people using different languages becomes very difficult. Our courses will be in English, though there will also be separate courses available in Spanish.

Stay up-to-date and hear about the latest available courses/workshops by signing up to our newsletter below.

Use a non-offensive profile name

On your course/workshop profile, we encourage you to use the name that you are best known for with friends and colleagues.

Should you however have any privacy or safety concerns, you can of course use a different profile name.

But please, do remember that profile names must not impersonate other persons or brands, or be abusive/cause offence.

Only submit your own work

You must not copy comments of other participants, or the facilitators, and post these as your own comments. If you agree with a comment, reply to it and show your appreciation.

If you want to quote text from other sources, always show where it came from by including a web address (URL), or other source reference.

Be respectful

It is never easy to know or fully understand the situation the person you’re talking to is finding themselves in. So, please do be aware that communicating through text can sometimes lead to misunderstandings. That is why it is important to give other people the benefit of the doubt, and always be kind in your interactions.

Remember that you are in an inclusive learning environment shared with people who will be of different, ages, religions, and cultures, with different knowledge, and experience to you.

You must not use: offensive language, names calling, content that is sexually explicit, derogatory, sexist, racist, homophobic, transphobic, contains swearing or in any other ways cause offence. See our behaviour management policy for details.

Don’t share personal details

For safety reasons, do not share personal contact details. Whether these are your own, or details of somebody else. This including anything from: email addresses, postal addresses or telephone numbers, as well as direct communication tools such as Skype, WhatsApp or Messenger.

You never know who might be reading your comments, or contact you other than the person you thought you were sharing your details with. Instead, it is safer to give links to social networks such as Twitter, Facebook or Linkedin where privacy settings can provide better protection.

And of course, do not ask others to give you their personal details either!

Discuss, don’t criticise

If a comment is believed to be offensive or libellous, we reserve the right to remove it to protect individuals.

This includes comments made to facilitators as well as participants and can, for example, include comments about the physical appearance in a video, as well as negative comments directed to, or at, individuals and which are about them personally, or uses personal information against them.

In all cases, if your behaviour breaks the spirit of our terms of conduct. You may also be removed from the course, and no refund will be given. Check our behaviour management policy.

Be honest in quizzes and tests

We strongly encourage project collaboration, but when it comes to test, you must not share your answers. Unless of course it is part of the topic, and the course facilitator asks you to do so. Don’t spoil the experience for others!

Be supportive and constructive

In the spirit of collaborative learning, feedback during discussion should be constructive, and be there to help others, rather than undermine their learning efforts. Giving feedback is extremely valuable to the learning process.

Do not spam

Nobody likes spam.

Remember that you are after all here to learn. Not to promote yourself.

It is fine to include a link to your personal website in your profile.

It is also fine to link to other websites, when asked to do so as part of your course.

However, if you repeatedly post comments to promote or campaign for something, even if it is not commercial, this will be considered spam: this includes repeatedly posting the same comment multiple times, or posting comments that are unrelated to the course. While it is natural for conversation to drift, posting completely unrelated comments will disrupt discussions and is frustrating to other participants.

If you spam, you may be removed from the course, and no refund will be given.

The really, really important bit

Bad behaviour on our courses/workshops is unacceptable. We will not tolerate it. If someone is incapable of respecting others, or refuses to act on warnings, they certainly are not suitable to be working with or for children.

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